Candles are Poured to Order

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FAQ's

Shipping

All candles are poured to order, with a processing time of 4 - 6 weeks. In the event of an influx or orders, there may be delays. If your order will take more than 6 weeks, and it's not disclosed on the product listing, we will email you. Shipping time varies depending on USPS shipping times.

Yes, rush processing is available. Use the contact form to request it. Rush orders are subject to a fee of $10 for orders under $100, and $20 for orders over $100.

Yes, C'TOAN Co ships to Canada. Canadian orders are not eligible for free shipping offers. Please order well in advance to avoid any international shipping delays.

Custom Orders

Absolutely! Please use the contact form to let us know what you'd like, and we'll get back to you with availability and pricing.

Bulk orders are available on a limited basis. Please use the contact form to reach out with more information - and we will be in touch.

Returns

CTOAN Co candles are made to order, based on your selections. Because of this, returns are limited to defective, and damaged candles. However, we want to ensure that everyone is 100% happy with their purchase, so if you aren't please reach out and we will do our best to make it right.

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